We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines are developed by the World Wide Web Consortium (W3C) and explain how to make web content more accessible to people with disabilities.

Conformance with these guidelines helps make our website usable for people who use assistive technologies such as screen readers, magnification software, voice recognition software, and specialized keyboards.

Our website incorporates the following visual accessibility features:

• Color Contrast: We maintain sufficient color contrast ratios between text and background colors to improve readability.
• Resizable Text: Text can be resized up to 200% without loss of content or functionality using browser zoom controls.
• Alternative Text: All meaningful images include descriptive alt text for screen reader users.
• Focus Indicators: Visible focus indicators are provided for all interactive elements, allowing keyboard users to see where they are on the page.
• Reduced Motion: We respect the “prefers-reduced-motion” setting in your operating system to minimize animations for users who are sensitive to motion.

Our website does not contain audio or video content that plays automatically. Any multimedia content we add in the future will include appropriate captions and/or transcripts to ensure accessibility for users who are deaf or hard of hearing.

We have implemented the following keyboard and navigation features:

• Full Keyboard Navigation: All interactive elements including links, buttons, forms, and menus can be accessed using a keyboard alone.
• Logical Tab Order: The tab order follows a logical, intuitive sequence throughout the page.
• Skip Navigation: Users can skip repetitive navigation elements to access main content quickly.
• Clear Link Text: Link text is descriptive and meaningful, avoiding vague phrases like “click here.”

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software (Dragon NaturallySpeaking)
• Operating system accessibility features (high contrast mode, large text, color inversion)

We use semantic HTML5 elements, ARIA landmarks, and proper heading hierarchy to ensure a clear and navigable structure for assistive technology users.

In addition to our digital accessibility efforts, our physical locations are accessible:

• ADA-compliant entrances and facilities at both our McAllen and Weslaco locations
• Designated handicap parking spaces near building entrances
• Wheelchair-accessible examination rooms
• Assistance available from our staff upon request

We are continuously working to improve accessibility through the following efforts:

• Regular accessibility audits and testing
• Staff training on web accessibility best practices
• Incorporating accessibility into our design and development process
• Reviewing and updating content for plain language readability
• Monitoring user feedback to identify and resolve accessibility barriers