HIPAA Privacy Notice
Our Commitment to Your Privacy
Foot Center of the Rio Grande Valley is committed to protecting the privacy of your health information. Federal law requires us to maintain the privacy of your protected health information (PHI), give you this notice of our legal duties and privacy practices, and follow the terms of this notice currently in effect.
How We May Use & Disclose Your Health Information
We may use and disclose your protected health information (PHI) for the following purposes:
- Treatment: To provide, coordinate, or manage your healthcare and related services. For example, we may share your information with a specialist to whom we refer you.
- Payment: To bill and collect payment for the treatment and services we provide. For example, we may send claims information to your health insurance plan.
- Healthcare Operations: For our internal operations, such as quality assessment, staff training, licensing, and accreditation activities.
- Appointment Reminders: To contact you regarding appointment reminders, treatment alternatives, or other health-related benefits and services.
- As Required by Law: When federal, state, or local law requires disclosure.
- Public Health Activities: For public health activities such as reporting disease, injury, vital events, and conducting public health surveillance.
Your Rights Regarding Your Health Information
You have the following rights with respect to your protected health information:
- Right to Inspect & Copy: You may request to inspect and obtain a copy of your medical records within 30 days of your request.
- Right to Amend: You may request an amendment to your health information if you believe it is incorrect or incomplete.
- Right to an Accounting of Disclosures: You may request a list of disclosures we have made of your health information for purposes other than treatment, payment, or healthcare operations.
- Right to Request Restrictions: You may request a restriction on certain uses or disclosures of your information, though we are not required to agree to such restrictions.
- Right to Request Confidential Communications: You may request that we communicate with you by alternative means or at alternative locations.
- Right to a Paper Copy: You are entitled to receive a paper copy of this notice upon request.
Uses & Disclosures Requiring Your Authorization
Except as described in this notice, we will not use or disclose your health information without your written authorization. If you provide us with written authorization, you may revoke that authorization at any time by submitting a written revocation to our Privacy Officer.
Types of uses and disclosures that require your authorization include:
- Most uses and disclosures of psychotherapy notes
- Uses and disclosures for marketing purposes
- Disclosures that constitute a sale of your health information
Breach Notification
In the event of a breach of your unsecured protected health information, we are required by law to notify you. We will provide notification as required, including a description of what happened, the types of information involved, steps you should take to protect yourself, what we are doing to investigate and mitigate the breach, and contact information for you to ask questions or learn additional information.
Changes to This Notice
We reserve the right to change the terms of this notice at any time. Any changes will apply to all information we already have about you as well as any information we receive in the future. The revised notice will be available upon request, in our office, and on our website.
Questions or Complaints
If you have questions about this notice or believe your privacy rights have been violated, you may contact our Privacy Officer or file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be penalized for filing a complaint.